What We Automate — OpsForge

Customer Support Automation

AI handles tickets around the clock — from FAQs to complex routing — without burning out your team.

Example

A SaaS company gets 200 emails a day. 80% are "how do I reset my password" or "what's my billing date." The AI answers all of them instantly, routes the 20 hard cases to a human with full context, and logs everything. Support team goes from drowning to handling edge cases only.

24/7 CoverageAuto-routingKnowledge base

See how Vertex Logistics cut tickets 73% →

Email Management

Agents triage, draft, and schedule replies so you only see what actually needs your attention.

Example

A sales director has 3 inbox addresses, 180 new emails daily, and 3 hours of follow-up backlog. The agent sorts cold outreach into a folder, flags 2 hot prospects by keyword match, drafts replies to 15 routine inquiries, and surfaces the rest sorted by priority. Time spent on email drops from 3 hours to 20 minutes.

Smart TriageAuto-drafts

See how Stackflow reclaimed 3 hrs/day →

Appointment Booking

Calendar integrations that auto-schedule, send reminders, and reschedule no-shows automatically.

Example

A consulting firm loses 30% of booked calls to no-shows and spends 4 hours a week emailing back and forth on scheduling. After setup: prospects book directly from the website, reminders go out automatically, cancellations trigger a reschedule link. No-show rate drops to under 5%. The team stops being a concierge.

Google CalendarAuto-Reminders

Lead Generation

AI qualifies and scores inbound leads — your team focuses only on the ones most likely to convert.

Example

A real estate agency gets 50 form submissions a week from their website. Most are low-intent browsers. The AI scores each lead by budget, timeline, and location preference, alerts the right agent via Slack, and starts a nurture sequence for the rest. Conversion rate on first contact doubles because agents only call hot leads.

CRM ScoringHot Lead Alerts

See how Elite Realty hit 40% more conversions →

CRM Updates

Every call, email, and meeting logged automatically. Your CRM stays clean without anyone touching it.

Example

An agency has 12 clients and 3 reps who forget to log calls, miss follow-ups, and have pipeline data that's always stale. The agent watches for emails and calendar events, auto-logs them to HubSpot with context, creates deals when emails hit qualification keywords, and sends a weekly pipeline summary. The CRM becomes useful again.

HubSpotPipedriveAuto-logging

Data Entry

Spreadsheets, forms, and databases — updated accurately, on schedule, without manual copy-paste.

Example

A logistics company has 8 spreadsheets that need to be reconciled every morning from data across 4 systems. A data agent runs on a schedule, pulls the latest CSV from each source, merges and deduplicates, flags anomalies (a shipment that went missing), and populates the master sheet — all before the ops manager arrives at 8am.

SheetsAirtableScheduled

Office Tasks

Research, document prep, scheduling, reporting — handled automatically so you focus on work that matters.

Example

An exec assistant is spending 10 hours a week drafting weekly progress reports by hand. After automation: every Monday morning, the agent pulls data from 4 tools, writes a 1-page summary of what shipped, what stalled, and what needs attention, and sends it to 3 stakeholders. The assistant's time is freed for actual coordination work.

ResearchReportsScheduling

7 Ways We Run Your Business
So You Don't Have To

Customer Support Automation

Email Management

Appointment Booking

Lead Generation

CRM Updates

Data Entry

Office Tasks

Want to see what this looks like for your business?